Reinventing supermarkets

Once self-service counters and shelves were considered a retail revolution and a step towards enhanced customer individuality and anonymity. In pandemic times supermarkets have become the only meeting place for human interaction.

This approach is important for the future - besides offering functionality, supermarkets now have to be much more, states Bernhard Schweitzer, CEO of Interstore | Schweitzer.

Read more about it in the Sunday edition of the leading Swiss newspaper NZZ! (Article in German)